Glasgow firm fined £150,000 for making nuisance calls

Glasgow firm fined £150,000 for making nuisance calls

A Glasgow firm has been fined £150,000 for making greater than half one million nuisance advertising and marketing calls.

The Info Commissioner’s Workplace (ICO) discovered that DialADeal Scotland Ltd (DDSL) had made the unsolicited calls between August 2019 and March 2020.

They had been about non-existent Inexperienced Deal vitality saving schemes, together with boiler and window substitute, loft insulation and residential enchancment grants.

There have been greater than 500 complaints – one of many highest numbers acquired.

The calls had been made to phone numbers which had been registered with the Phone Choice Service (TPS) the place folks had not given their permission to obtain them. That is towards the legislation.

The complaints instructed that DDSL had used a number of false buying and selling names and the ICO’s investigation discovered that the corporate additionally disguised the phone numbers they had been calling from. That is additionally unlawful.

Ken Macdonald, head of ICO areas, stated: “DialADeal had been breaking the legislation on plenty of fronts, not solely had been they making calls to folks with out their permission, they had been additionally hiding their id utilizing false names and spoof numbers.

“Calls about Inexperienced Deal schemes could be a actual drawback as folks usually imagine they’re respectable however, due to the complaints made by the general public, we’ve been capable of take motion.

“Firms making comparable nuisance calls ought to take notice, we use our powers the place we see severe breaches of the legislation.”

In addition to issuing the wonderful, the ICO has additionally given the corporate an enforcement discover ordering it to cease making unsolicited advertising and marketing calls and has efficiently blocked its try and be struck off the Firms Home register to try to keep away from paying any wonderful.

Glasgow company fined £150,000 for making nuisance calls